Frequently Asked Questions
Everything you need to know about Uppercut Deluxe products, orders, and grooming tips.
How do I choose the right pomade for my hair type?
Choosing the right product depends on your desired hold and shine. Our Deluxe Pomade is perfect for classic, slick looks with high shine, while our Matt Pomade provides a medium hold with a natural, shine-free finish for textured styles.
Are Uppercut Deluxe products tested on animals?
No. We are committed to ethical grooming. Uppercut Deluxe does not conduct animal testing on any of our finished products or ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your grooming essentials sooner. You will receive a tracking number via email once your order has shipped.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return if you are not completely satisfied with your purchase.
Do you offer international shipping?
Yes, we ship to a wide range of countries globally. Shipping costs and delivery times vary by location and will be calculated at the checkout page.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 1 hour of placement. Once an order has reached the warehouse for packing, we are unable to make changes.